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Communication Model

Distinguished project delivery through efficient communication framework

Communication Model

Process

  • The customer initiates an enquiry via enquiry form, phone call, or direct visit.

  • The business team reviews and processes the enquiry.

  • The enquiry is forwarded to the technical team for analysis, quotation, and deadline estimation.

  • The technical team evaluates the project and determines the quote and timeline.

  • The quote and recommendations are then shared with the business analysis team.

  • The business analysis team shares the quote and recommendations with the client.

  • The client reviews and signs the agreement based on the provided quote.

  • The business team hands over the client and project details to the project manager and developers.

  • Developers begin the project and provide regular status updates to the client.

  • Continuous communication is maintained between the developer and the client throughout the project lifecycle.

Our Core Methodology

At Thanya Software, we adopt an intuitive approach to deliver world-class IT solutions, meticulously tailored to meet each client’s unique requirements.

Our prompt and friendly service is a key driver of Thanya Software’s success. With our expert guidance, technical support, and strategic recommendations, you’ll always feel confident navigating the world of Information and Technology. From requirement gathering to final launch, we follow a highly professional and structured approach at every stage of the project.

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